Any Information provided by you; we collect your personal data to give you the best possible experience as a customer who use our products and services. We collect information from you when you open an account or contact us with an enquiry. This covers all source of communication with Be-Connect, including over the telephone, email, website, social media and in person. All the data we collect is fully reviewed. All information held on an employee, customer, supplier, or any other stakeholder has a legitimate reason for its use and is obtained to fulfil our contractual commitment to you and any other legal obligations.
• All personal information that We may collect (including, but not limited to, your name and address) will be collected, used and held in accordance with the provisions of the Data Protection Act 2018 and your rights under that Act.
• We may use your personal information to:
• Provide Our Goods and services to you.
• Process your payment for the Goods.
• Inform you of new products and services available from Us. You may request that We stop sending you this information at any time.
We have put in place proper security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, amended or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know and will only use your personal data on our instructions, and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Be-Connect has applied right technical and organisational measures to protect the confidentiality of the personal data that you entrust us with. We update and test our physical, logical and procedural security controls on an ongoing basis. These include limiting access to your personal data to those who need it and training our employees about the importance of maintaining the privacy and security of your personal data. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Cookies are small files that a site or service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enable the site’s or service provider’s systems to recognise your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
We will only store your personal data for as long as is necessary to fulfil the purposes outlined in this Privacy Policy or for as long as we reasonably consider necessary to establish, exercise or defend our legal rights. Your data will be retained in line with statutory and regulatory requirements. The criteria used to determine these retention periods includes:
1. To comply with the statutory retention periods for accounting records, as set by the Companies Act and HM Revenue & Customs (HMRC).
2. To comply with the retention periods set by the TRAS Fraud Prevention Agency.
3. Where our retention periods are not governed by legislation, our retention policy is based on commercial justifications, which have been set in accordance with the principle of retaining personal data for no longer than is necessary for the purposes for which it is processed. These include:
• To comply with our customer, supplier and partner obligations.
• To enable us to provide you with our products and services.
• To allow us to resolve any disputes or complaints.
• For the detection and prevention of fraud.
If you have any concerns about our use of your personal information, you can make a complaint to us at: Be-Connect Ltd., Bizniz Point,Crown House, Home Gardens, Dartford, DA1 1DZ Or by email: info@be-Connect.co.uk. We will investigate and attempt to resolve complaints and disputes regarding the use of personal data by referencing the privacy policies stated in this policy.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk